ISTQB Advance Test Manager Course in London UK
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ISTQB Advanced Test Manager

  • The ISTQB Advanced Test Manager course builds the knowledge gained in the ISEB/ISTQB Foundation Certificate up to an advanced level.

    Having successfully passed the ISTQB Foundation certificate is a prerequisite for delegates attending this course. In addition, it is recommended that delegates have a minimum of 3 years testing experience before attempting this qualification. The Advanced Test Manager Certificate is one of the three advanced testing certificates.

    Our trainers are experienced testing practitioners with many years of software testing experience to relate to candidates in order to enhance the learning process. This tutor-led  course is carried out at locations UK wide, the price includes the ISTQB examination fee and all course materials.




    PART A


    Presents an overview of the course, its arrangement and the examination.


    A review of the material covered in the Certified Tester: Foundation Level training course.


    This Module introduces central testing themes that are generally relevant for all testing professionals. These themes will be explained in the context of the Test Management discipline, and illustrated with relevant examples.

    Testing in the Software Lifecycle

    Describes the relationships between testing activities and software development activities, and between the testing discipline and other software project disciplines, in the sequential, iterative, and evolutionary software development models.

    Specific Systems

    Considers the roles of testing, and test management, in relation to systems of systems, and safety-critical systems.

    Metrics and Measurement

    Discusses how to monitor test activities by measurements related to test objects, test assets, and the test process, and how to mount a measurement (metrics) programme.

    Tester Ethics

    Provided to encourage ethical behaviour by testing professionals; subscription to the ISTQB Code of Ethics for Software testers is a prerequisite for the Advanced examinations.


    • The Fundamental Test Process
    • Test Planning and Control
    • Test Analysis and Design
    • Test Implementation and Execution
    • Evaluating Exit Criteria and Reporting
    • Test Closure Activities


    This module expands on the Foundation Level Syllabus, covering a number of general concepts and discussing some specific tools in further detail.

    Test Tool Concepts

    Explains the benefits and risks of acquiring and deploying test tools, considering various strategies (including internal development of tools), scripting languages, test oracles, and open source tools.

    Test Tool Categories

    Summarises several categories of test tool, including some additional to those covered in the Foundations Syllabus, giving consideration to objectives, intended uses, and strengths and weaknesses.


    This module re-examines the four kinds of review covered at the Foundation Level, plus two others included in IEEE Std 1028, the Standard on Software Reviews. It considers strengths and weaknesses of each type, and how they might be used singly and in combination.

    The Principles of Reviews

    Expands on Foundation-level concepts of reviews, revisiting the process, roles, and tools and discussing them in greater detail.

    Types of Review

    Briefly revisits Walkthroughs, technical reviews, and Inspections, then introduces Management Reviews and Audits, concluding with some principles of reviewing particular kinds of document.

    Introducing Reviews

    Provides a step-by=step process for introducing reviews into an organisation that has no culture of reviews, including techniques for selecting an appropriate mix of review types, monitoring the ongoing cost-effectiveness of review activities, and avoiding common problems in the conduct of reviews.

    Success Factors For Reviews

    Discusses causes of successful or failing reviews in three categories: Technical factors (important aspects of reviews themselves), Organisation factors (important aspects of the reviews environment within an organisation), and People factors (important issues in the personal psychology of reviews).


    Individual Skills

    Describes a balanced set of five skill types needed in a test team, and preferably found within each tester. Expands to include additional skills required of test managers.Concludes by reviewing ways of acquiring professional skills.

    Test Team Dynamics

    Particularly concerned with selection, assimilation, and induction of new hires to a test team.

    Fitting Testing Within an Organisation

    Reviews six options for relationships between testing and development, with particular attention to out-sourcing.


    Considers both motivating factors for testers, and de-motivators. Advises how to gain evidence of motivation within the team.


    Outlines factors that tend to promote professional, objective, and effective communication within and between teams and other groups.


    Incidents are threats to the achievement of individual and group goals, and should be managed accordingly.

    When Can an Incident Occur?

    Reviews the nature of incidents and their relationships to failures, defects, errors, and software lifecycle activities.

    Incident Lifecycles

    Provides an overview of the skeleton “incident life cycle” in IEEE Std 1044. Particularly considers classification of incidents for downstream analysis, and collection of supporting data.

    Incident Reporting Data

    Discusses formal compliance with the requirements of IEEE Std 1044.

    Incident Management Metrics

    Examines data requirements for incident management and use of metrics in monitoring test status and progress, including stability trend, defect trend, defect density, fault feedback ratio, trend convergence and divergence, and Defect Detection Percentage, Considers the use of defect taxonomies and root cause analysis in relation to software incidents.

    PART B


    This Module is concerned with the documentation necessary to control test activities in order to meet organisational and project goals.

    Test Management Processes and Documents

    Describes the interactions between organisational, managerial, and technical test processes, and revisits the hierarchy of test management documentation introduced at Foundations level.

    Test Policies

    Explores the need for and creation of organisational test policies. Outlines contents of a possible test policy for achieving defined organisational objectives.

    Test Strategies

    Considers test strategies as tools for implementing policy. Addresses contents and creation of test strategies, with particular attention to the definition of test levels.

    Master Test Plan

    Describes purpose of master test plans and relationships to other test management documentation. Examines possible Master Test Plan contents based on IEEE Std 829-2008.

    Level Test Plans

    Describes purpose of Level Test Plans and relationship to other test management documentation. Considers contents of an IEEE Std 829 level test plan in terms of project objectives in dimensions of scope, quality, time, cost, and risk.

    Scheduling Test Planning

    Explores advantages and problems of early planning, and how to plan for and maintain test plans.


    This Module covers principles and methods of test estimation, monitoring and reporting the status of testing, and management activities to ensure that testing remains under control.

    Estimation Principles

    Summarises the nature and purpose of test estimation, including its importance, a defined process for doing it, and important factors in getting it right.

    Test Estimation Methods

    Reviews five categories of estimation method, plus a method of gauging confidence levels.

    Overheads, Contingencies, and Test Cycles

    Describes layers of adjustment that might be necessary to raw estimates of effort required for a task. Illustrates how multiple cycles of test execution might be estimated within a test level, and why they might need to be.

    Introduction to Test Progress Monitoring and Control

    Formulates a process for management monitoring and control of test processes, based on plans. Identifies aspects of testing that may be subject to monitor and control activities.

    Monitoring by Measurement

    Introduces, examines, and illustrates five dimensions of measuring test progress: software product risks,
    test ware products, test coverage, known defects, and confidence.

    Reporting Test Status

    Identifies management’s role in reporting status to other stakeholders. Considers various formats of test summary report, using IEEE Std 829-1998 and IEEE Std 829-2008, and considering a variety of report recipients.


    This Module surveys the types of information that would be useful in presenting a Business Case for software testing, and also looks at test staffing strategies.

    Business Value of Testing

    Discusses what constitutes “value” for the business, versus what constitutes “costs”. Describes the parameters that make up the “Cost of Quality”. Relates “testing” to the cost, and value, of “quality” for a software-using organisation.

    Test Staffing Strategies

    Explores risks in, and commonalities and differences between, three test staffing strategies: distributed, outsourced, and “in-sourced”.


    Explains the various ways in which risk-based testing responds to risk, how risk can be managed in software and testing projects, and how Failure Mode and Effects Analysis deals with the risk.

    Introduction to Risk-Based Testing

    Reviews product and project against the proposition that “all testing is risk-based”.Presents software testing as a planned approach to monitoring and controlling software product risk.

    Risk Management

    Examines the three-stage iterative process for risk identification, analysis, and mitigation. Shows how to assess likelihood and impact of software product failure, and how to build a risks register. Presents the three (or four) primary options for responding to risk.Discusses respective options for product risk management and project risk management.

    Risk Management in the Software Life Cycle

    Introduces, examines, and illustrates five dimensions of measuring test progress: software product risks, testware products, test coverage, known defects, and confidence.

    Reporting Test Status

    Identifies management’s role in reporting status to other stakeholders. Considers various formats of test summary report, using IEEE Std 829-1998 and IEEE Std 829-2008, and considering a variety of report recipients.


    This Module considers the role of standards in normalizing test activities, then outlines the principles of test process improvement, taking into account four specific approaches.


    Summarizes the nature of different types of standard, reviews the potential applicability of international, national, and domain-specific standards, and outlines the concept of standards compliance.

    Test Process Improvement

    Explores the need for test process improvement, including discussion of typical symptoms of need.

    Considers industry statistics indicating the widespread need for process improvement. Introduces the Shewhart-Deming cycle as the basis of test process improvement methods, and lists several process improvement approaches, some generic for software projects, some specifically aligned towards test process improvement.

    Improving the Test Process

    Reviews two competing approaches to software development process improvement, the “Capability Maturity Model” (CMM) and the “Software Process Improvement and Capability determination” model (SPICE). Introduces CMMI (“Capability Maturity Model Integration”) as an amalgam of the two approaches, and examines the role of Verification and Validation in CMMI efforts. Briefly introduces process improvement models specifically aimed at test process improvement, including the ISTQB generic process for process improvement models that lack a specific improvement process

    Improving the Test Process With TMMi

    Examines the Test Maturity Model Integrated as a CMM-style test process improvement model.

    Improving the Test Process With TPI

    Examines the Test Process Improvement model as a SPICE-style test process improvement model.

    Improving the Test Process With CTP

    Introduces the Critical Testing Processes model for assessing current testing methods, using the ISTQB generic process improvement model to achieve improvement objectives

    Improving the Test Process With STEP

    Introduces the Systematic Test and Evaluation Process as a model for software development, using the ISTQB generic process improvement model to achieve improvement objectives.


    This Module considers special management issues in three categories.

    Exploratory Testing

    Considers the nature and roles of exploratory testing, and its possible contributions to a software development and testing project.

    Special Systems

    Reviews test management issues related to test strategies, benefits and disadvantages, and adequacy for systems of systems and safety-critical systems, with their impact on planning, coverage, and monitoring and control.

    Non-Functional Testing

    Reviews test management issues related to test strategies, benefits and disadvantages, and adequacy for systems of systems and safety-critical systems, with their impact on planning, coverage, and monitoring and control.

    • 2 Months guaranteed internship placement with industry reference
    • Placement Assistance Program
    • Intensive Hands-on Training
    • Complete Study Materials, Course-ware and Testing Software
    • Facility to conduct an Onsite testing
    • Our instructors follow a flexible approach of teaching thus the training methods are altered as per the trainees needs. We offer study material, hands–on labs, skills to work as a team by giving more and more team activity or tasks. Various review exams from time to time to analyse your knowledge.
    • LSI has state of the art training facilities and is equipped with world class fixtures and sans peril instructors who are available to answer your queries. We have labs and libraries open for our trainees

    Q. What is the experience of the Instructor(s) delivering my course?

    A. All of our instructors are fully accredited and have over ten years of experience in ISEB methodologies

    Q. What do The Knowledge Academy provide me on the course?

    A. We provide The Knowledge Academy course-ware folder, official certificates and refreshments.

    Q. Does the course include exams?

    A. Yes, the course includes the exam which will need to be taken a week later on the Friday following the course.

    • 2 months hands on industry experience.
    • Gives you an edge over your peers in job market.
    • Be able to improve your resume and credentials.
    • Understand various bug logging tools and learn to write good test report.
    • Get opportunities which would both be challenging and will provide participants satisfaction professionally.
    • Get best of monitory benefits within the industry with careers in field of Software Testing.

    The ISTQB Advanced Test Manager course is intended for testing professionals who are, or intend to become, test leaders or test managers. This includes; testers, test engineers, test analysts, test leads and test managers.


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